Standby · terms
On standby
The owners of the cables in one sea area share one ship on standby. You pay a share of the standby each year; a repair is charged by the day at sea, plus the cable used.
What it costs
The terms
ItemHow it worksPrice
StandbyCS Helford kept ready in Falmouth for the cables in the zone, with spare cable for each system.Annual share, set by the length of your cable in the zone
Call-outDuty line answered 24 hours a day. She sails within 24 hours of the call.Included
RepairEvery day from leaving Falmouth to returning, transit included.£52,000 a day
CableSpare cable used in the repair, from your stock or ours.At cost
RecordsSplice records, before and after traces, the as-laid positions.Within 7 days
The zone: the Western Approaches, the Celtic Sea, the Bay of Biscay and the North-East Atlantic out to 30° W. Outside it we quote per job.
Fault report
Report
a fault
Call first. The duty officer takes the fault over the phone and the ship's crew are called in while you talk. The form below lays out the details we ask for, so you can read them to us or email them.
+44 1632 960 418Your report, ready to read out or send
Nothing is sent from this page. Email opens your own mail app with the report filled in.