
Before and after
Aftercare
What to do before you come, what to do in the first two days, and how to make a colour last the six weeks between visits.

Before you come
- Come with your hair as you usually wear it. A cut is a decision about how it falls on an ordinary day, and we need to see that day.
- For colour, hair washed the day before is ideal. It does not need to be freshly washed, and a little natural oil protects the scalp.
- Bring a photo if you have one, even of a colour you dislike. It tells us more than the word “warm”.
- New to colour with us? Pop in for a patch test 48 hours before your appointment. It takes two minutes and we cannot colour without it.

The first 48 hoursafter colour
- Wait 48 hours before the first wash, then wash in cool water. Colour sits in the cortex; the cuticle that holds it in lies flat when it is cool and lifts when it is hot.
- Use a sulfate-free shampoo and a conditioner every wash. Conditioner does not repair hair, it coats it and lays the cuticle scales flat, and flat scales are what shine is.
- Heat protection every time you dry or iron, and the lowest heat that does the job. Heat styling works by re-setting the hydrogen bonds in the hair; humidity undoes it, and nothing you buy changes that.

Blondes
- A purple shampoo once a week, not every wash. It deposits a little violet to cancel yellow; every day and the hair goes dull.
- Book a gloss or toner refresh at six to eight weeks. A balayage itself can wait three to four months.
- Chlorine and sun both lift tone. Wet your hair with tap water before a pool and wear a hat on the beach.

Curls and coils
- Cleanse with a conditioner or a sulfate-free shampoo, and dry with a diffuser on low or a cotton T-shirt, never a terry towel.
- Comb only when wet and full of conditioner. Dry curls do not want a brush.
- Sleep on silk or in a loose pineapple. Lotte will show you both at the end of the appointment.

Between visits
- Roots show at four to six weeks because that is how far hair grows in that time. A root tint is a 75-minute appointment.
- Short shapes want a cut every six to eight weeks; long hair every ten to twelve. A fringe trim between cuts is free for regulars.
- Grey blending and babylights grow out with the softest line of any colour; both can go twelve weeks.
Questions we get asked
Before youask
No. We wash it here unless you have booked a dry cut, and Lotte prefers curls dry and as you wear them.
A root tint is about 75 minutes, a full head tint about 1 h 45, babylights 2 h 45 and a first balayage about 3 h 15 including the toner and a cut. We confirm the time when you book.
A dab of the colour behind the ear or inside the elbow, 48 hours before the appointment, to check you do not react to it. It is required for anyone new to colour with us and for anyone who has not had colour here in a year.
Yes, and we cut children under twelve for £22. During a long colour, a book or a tablet helps.
For cuts before 11, Tuesday to Saturday, when a chair is free. Colour is always by appointment, because of the patch test and the time.
Card, phone or cash. There is no deposit for cuts; colour corrections and wedding hair take a £40 deposit when booked.